Shipping policy
Last updated: July 2026
Processing Time
Orders are processed within 2–3 business days after payment is confirmed.
Please note that orders are not processed on weekends or public holidays.
Shipping Times
Estimated delivery times are:
- Europe: 2–5 business days
- United Kingdom: 3–7 business days
- United States: 5–10 business days
- International: 7–15 business days
Delivery times may vary during busy periods or due to customs processing.
Shipping Costs
Shipping costs are automatically calculated during checkout based on:
- Delivery destination
- Order weight
- Shipping method selected
The exact cost will always be shown before payment.
Order Tracking
Once your order has been dispatched, you'll receive a confirmation email containing your tracking number.
Please allow up to 24 hours for tracking information to become available.
Delivery Information
Please ensure your shipping address is complete and accurate before placing your order.
Organico2 is not responsible for delays caused by:
- Incorrect shipping addresses
- Customs inspections
- Carrier delays
- Severe weather conditions
Damaged or Lost Orders
If your order arrives damaged or appears to be lost, please contact us within 7 days of delivery.
Please include:
- Order number
- Photos of the damaged item (if applicable)
- A brief description of the issue
Email:
International Orders
International customers may be required to pay customs duties, taxes, or import fees depending on their country's regulations.
These charges are the responsibility of the customer.
Need Help?
If you have any questions about your shipment, we're happy to help.
Email: contact@organico2.com
Response time: 24–48 business hours